Dealing with people is hard. It's probably the most important part of the activity of a manager, IT field included. I just read a great post about "ego management", one of the hardest nuts to crack when it comes to working with people in the IT field.
But I'm thinking on a more general scale when I say that dealing with people is hard. You naturally assume that all people can be reasoned with, that deep down inside if you could just get their motivations, you'd have the key to solving any conflict amiably. I really believe this is true, and if I could just get over my own ego and have more patience more often I would probably be able to get further in terms of getting what I want or accepting what other people choose painlessly.
The problem is that some folks are just to closed-minded and too stubborned to be reasoned with. And you don't always have the time to discover their innocent inner child :D. So what to do when something you really need is faced with a twisted, unjustified, mean NO ?
The solution I've been using with some success is to take a break, stop pushing it. Get some distance; if you need to, take a cold shower or go for a run. Think, find a different approach. Depending on the situation, sometimes manipulation might work. It's never ethical though.
I'm trying to do everything right. I always had this ideal of succeeding where others say you can't succeed without compromising something dear to you (honesty in general and honesty when it comes to interpersonal relations - in this case).
After the latest episode of human stupidity and evilness though, I found myself thinking like Dexter. But I will find a solution, no matter what. No, not such an extreme one as Dexter would :D.
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